Built for multi-location PT · OT · speech

Close the
missed-care loop.

Record Synergy detects missed evaluations and treatments from clinical reality, then turns them into prioritized callbacks and clinically-aware AI follow-up. The whole loop, automatically.

Book a demo See how it works
Physical therapy Occupational Speech
Record Synergy calendar
14 callbacks
auto-closed today
AI voice agent
rebooking now

Trusted by therapy groups across the country

Cano HealthBayState RehabMeridian PTNorthStar OTCoastal Speech
Built for every role

One system, three jobs done.

Clinic owners

Recover lost revenue and capacity with closed-loop missed-care recovery and automated billing.

  • AI patient re-engagement
  • Revenue, utilization & denial analytics
  • Multi-location & affiliate control

Front desk & billing

Let the AI agent handle outreach while claims flow from note to clearinghouse automatically.

  • AI booking, reschedule & confirm
  • Claim generation, scrubbing & ERA
  • Eligibility & authorization tracking

Clinicians

Document faster with templated notes and live dictation across PT, OT, and speech.

  • Evals, daily notes, progress & discharge
  • Live transcription & dictation
  • Branded PDF generation
The missed-care loop

Find missed care from clinical reality, not guesswork.

Most systems show you no-shows. Record Synergy reads the chart: no eval record, no daily note, a missed status, and surfaces the patients actually falling through the cracks.

  • Detect missed evals & treatments end-to-end
  • Prioritized callback queue, ranked by clinical urgency
  • Callbacks auto-close the moment a patient rebooks
Missed encounter dashboard
Clinically-aware AI voice

An AI caller that knows therapy, not just a dialer.

It respects approved-location rules, matches therapy type, throttles so it never harasses, gates every booking on eligibility, and closes the callback the instant a patient rebooks.

  • Per-affiliate approved-location enforcement
  • PT / OT / ST therapy-type matching
  • Throttle & cap discipline built in
Outbound · Maria G.
PT · Hialeah · auth ok
● LIVE
“Hi Maria, this is Record Synergy calling for your physical therapy follow-up…”
Patient confirmed Tue 10:30 → callback closed ✓
Location eligible Within daily cap
Automated revenue cycle

Referral to reimbursement, automatically.

Intake, eligibility, authorization, claim generation, scrubbing, clearinghouse submission, and ERA/denial management, one continuous pipeline that turns charted care into clean claims.

  • Claims auto-generated from clinical notes
  • Scrubbing & clearinghouse submission
  • AI-assisted denial correction & reprocessing
Claim lifecycle
Referral intakeOCR ✓
Eligibility & authverified
Claim generated & scrubbedclean
Submitted to clearinghouse837P
ERA & denial management835
Outcomes that compound

Less leakage. More care delivered.

38%
fewer missed treatments after 90 days
3.2×
faster callback resolution
12k
AI calls placed monthly, on-policy
1×
unified record across every source
How it works

From clinical reality to rebooked care.

Three connected stages, the detection, the queue, and the follow-up, run continuously in the background.

Detect

Record Synergy reads charts for missing evals, absent daily notes, and no-show statuses to find genuinely missed care.

Prioritize

Missed encounters become a ranked callback queue, ordered by clinical urgency and authorization windows.

Follow up

Clinically-aware AI voice agents call, respect every rule, and auto-close the callback the moment a patient rebooks.

Visual workflow automation

Automate anything. No code.

Drag triggers, conditions, and actions onto a canvas to wire up outreach, filing, and alerts. Dry-run every flow before it goes live, then watch the run history.

  • Triggers, conditions & actions, visually connected
  • Dry-run simulation before activation
  • Full run history & audit per automation
TriggerMissed evaluation detected
ConditionAuth valid & location approved
ActionAI voice agent places callback
Dry-run passed

“We stopped guessing who slipped through. Record Synergy found the missed evals our reports never caught, and rebooked them before we’d even pulled the list.”

DR
Dana Reyes
VP Operations, Meridian Therapy Group
Book a demo

See the missed-care loop close in real time.

A 30-minute walkthrough with your own workflows, scheduling, detection, and AI follow-up end to end.

Book a demo View pricing