Record Synergy detects missed evaluations and treatments from clinical reality, then turns them into prioritized callbacks and clinically-aware AI follow-up. The whole loop, automatically.
Trusted by therapy groups across the country
Recover lost revenue and capacity with closed-loop missed-care recovery and automated billing.
Let the AI agent handle outreach while claims flow from note to clearinghouse automatically.
Document faster with templated notes and live dictation across PT, OT, and speech.
Most systems show you no-shows. Record Synergy reads the chart: no eval record, no daily note, a missed status, and surfaces the patients actually falling through the cracks.

It respects approved-location rules, matches therapy type, throttles so it never harasses, gates every booking on eligibility, and closes the callback the instant a patient rebooks.
Intake, eligibility, authorization, claim generation, scrubbing, clearinghouse submission, and ERA/denial management, one continuous pipeline that turns charted care into clean claims.
Three connected stages, the detection, the queue, and the follow-up, run continuously in the background.
Record Synergy reads charts for missing evals, absent daily notes, and no-show statuses to find genuinely missed care.
Missed encounters become a ranked callback queue, ordered by clinical urgency and authorization windows.
Clinically-aware AI voice agents call, respect every rule, and auto-close the callback the moment a patient rebooks.
Drag triggers, conditions, and actions onto a canvas to wire up outreach, filing, and alerts. Dry-run every flow before it goes live, then watch the run history.
“We stopped guessing who slipped through. Record Synergy found the missed evals our reports never caught, and rebooked them before we’d even pulled the list.”
A 30-minute walkthrough with your own workflows, scheduling, detection, and AI follow-up end to end.